Reservations & Stay

What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is by 12:00 PM. Early check-in and late check-out are available upon request, subject to availability.

What is the cancellation policy?
Cancellation terms vary depending on the selected rate and are always specified in the rate description at the time of booking, as well as in the confirmation received.

Is a deposit required?
All rates require a deposit or prepayment. Details are provided at the time of booking.

Rooms & Services

Is Wi-Fi available?
Yes, complimentary Wi-Fi is available in all rooms and public areas.

Do you offer room service?
Yes, room service is available. Private in-room dining experiences with a dedicated chef can also be arranged upon request.

Are there connecting or family rooms?
Yes, selected Grand Suites are designed to accommodate families or groups.

Dining

What dining options are available?
The culinary offering unfolds across different settings:

· an all-day dining restaurant by the pool

· Lu Pisantinu restaurant, with a more territory-driven approach

· private in-room dining experiences with a dedicated chef

Can dietary requirements be accommodated?
Yes, vegetarian, vegan and specific dietary requirements can be accommodated upon request.

Experiences & Services

Does the property have a pool, gym or beach access?
Yes, the property features a swimming pool. Guests also have access to Cala Granu, with a reserved beach setup.

A fully equipped gym of approximately 52 sqm is also available, set in a panoramic position and featuring Technogym equipment for cardio and functional training, along with a free weights area. The gym is accessible 24 hours a day, with direct access via the guest room key.

Are experiences available?
Yes, the team can organise tailored experiences, including sea activities, inland excursions, tastings and curated itineraries across Costa Smeralda.

Is airport transfer available?
 Yes, private transfers can be arranged to and from the airport or other destinations. A courtesy car is also available for Porto Cervo, the Marina and the beach (8:00 AM – 8:00 PM).

Location

What is the nearest airport? Olbia Costa Smeralda Airport is approximately 30 minutes away.

Is parking available? Yes, parking is available for guests.

General Information

Are pets allowed?
Yes, dogs (up to 10 kg) and cats (up to 3 kg) are allowed. Guests are encouraged to contact the property in advance to review the full pet policy.

Is there an additional fee for travelling with pets?
Yes, a supplement of €50 per night per pet applies.

Is the property suitable for families?
Yes, La Tiara di Cervo welcomes families. A supervised kids area is available from 9:00 AM to 7:00 PM, along with babysitting services upon request.